Refund

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STOP! UNLESS YOU ARE LISTED BELOW, YOU SHOULD BE FILLING OUT A CUSTOMER SERVICE FORM INSTEAD.

Customer Refund

You should only be discussing refunds/offering refunds with customers if you are a manager or supervisor or have been authorized to do so. Otherwise, take all of the customer's information, including what went wrong, and pass it on to your manager or Customer Service (Print Room).

* Indicates required field

Person Submitting *

Shy Kaylee Lisa Jesse Lizzy

Date *

RTI Order # *

Internet Order # (if applicable) *

Customer's Name (should match order) *

Amount to be refunded *

Payment Method (choose one) *

CREDIT CARD PAYPAL APPLE PAY HOUSE CASH

Reason for Refund *

Please include item, price per, quantity and estimated total

If you're entering a percentage to refund, please note if it is a percentage of PRODUCT ONLY or of the ENTIRE ORDER (whatever you discussed with customer).

Additional Comments (if any) *

What have you already done? *

I issued the refund and adjusted RTI order to match I issued refund but order is already updated in RTI I need Sam to issue refund Other (explain in comments)

Submit

BOOKMARKS

Customer RefundYou should only be discussing refunds/offering refunds with customers if you are a manager or supervisor or have been authorized to do so. Otherwise, take all of the customer's information, including what went wrong, and pass it on to your manager or Customer Service (Print Room).

Customer Refund

You should only be discussing refunds/offering refunds with customers if you are a manager or supervisor or have been authorized to do so. Otherwise, take all of the customer's information, including what went wrong, and pass it on to your manager or Customer Service (Print Room).